Privacy Policy
How we collect, use, and protect your information.
Last updated: January 2025
1. Introduction
Welcome to Duane's Repair Service ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.
2. Data We Collect
We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together follows:
- Identity Data includes first name, last name, and similar identifiers.
- Contact Data includes address, email address, and telephone numbers.
- Technical Data includes internet protocol (IP) address, browser type and version, time zone setting and location.
- Usage Data includes information about how you use our website and services.
3. How We Use Your Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To register you as a new customer
- To process and deliver your repair order
- To manage our relationship with you
- To improve our website, products, and services
- To recommend goods or services that may be of interest to you
4. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
5. Data Retention
We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.
6. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
- Request access to your personal data
- Request correction of your personal data
- Request erasure of your personal data
- Object to processing of your personal data
- Request restriction of processing your personal data
7. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us:
- By email: linacox@duanesmenginerep.com
- By phone: (507) 732-5173
- By mail: 44670 Jefferson Ave, Zumbrota, MN 55992